Performance Management

Jacqueline Hou, P.E.
Staff Engineer
Email: [email protected]
Phone: (501) 569-2429

Mission Statement

The mission of the Performance Management Section is to ensure accountability and transparency, foster data-driven decision making, advance performance-based management practices, optimize resource allocation and achieve better transportation outcomes.

Section Responsibilities

The Performance Management Section is responsible for:

Maintaining Road Inventory and managing Highway System Changes

Providing performance dashboards and reports to ensure transparency and informing stakeholders about performance outcomes

Coordinating federal reporting requirements, including the Highway Performance Monitoring System (HPMS) and Transportation Performance Management (TPM) Biennial Reports

Developing Asset Management Plan (AMP) and other performance-based plans to guide strategic investment decisions and promote efficient resource allocation

To accomplish this mission, the Performance Management Section collaborates with data owners and stakeholders to monitor performance, set targets, align investment strategies with short-term and long-term transportation goals and provide valuable insights to support ARDOT’s performance-based planning.